Assisto Labs
About AssistoLabsSofia, Bulgaria

A software product studio,not a development agency.

AssistoLabs is a software product studio. We turn business problems and half-formed ideas into working products: AI systems, SaaS platforms, internal tools and custom software, from the first email to production. We don’t sell engineering hours or developers by the month. We take a problem and hand back a product that runs.

[01]Why we exist

Plenty of companies knowwhat is slowing them down.

Very few have a way to turn that into working software.

The work sits in the gap: a manual process nobody has time to fix, a spreadsheet holding a department together, an internal tool that was never built, an idea for a product that never got past a document.

Hiring for it is slow. Agencies quote against a specification that does not exist yet. Freelancers deliver something that works right up until the person who wrote it moves on.

We take the problem from that first email through to a product running in production: shaping the scope, building it, deploying it, and operating it if that is what you need. Then it keeps changing, because products do.

[02]How we think

Four positionswe will defend.

A product is not a project

Most software fails after the handover, not before it. We build things that can be run, changed and extended once the first release is live, because that is the point at which it starts being a product.

The brief is usually the hard part

Almost nobody arrives with a specification. They arrive with a bottleneck, a rough idea, or a process everyone complains about. Turning that into something buildable is work, and we do it with you instead of waiting for it.

One team, end to end

Product, design, backend, frontend, AI and infrastructure sit together. Nothing gets thrown over a wall, and nobody has to translate between three vendors to get one change shipped.

AI where it earns its place

We’ve built and operated AI products in production. That is exactly why we’ll tell you when a good schema and a queue would beat a model.

[03]Structure

Three kinds of productunder one roof.

Client products

Products we design and build for other companies. The client owns the code, the data and the infrastructure, handed over cleanly at launch. Anything we do after that is agreed separately.

AssistoLabs products

Products we build and operate ourselves, including a multi-tenant AI SaaS platform we ran in production. What we learn running our own software is the standard client products get built to.

Open source

Pieces that are more useful shared than kept. Released when they would save someone else a week, not to pad a portfolio.

[04]What we run ourselves

We build our own products,so we live with the decisions.

We have designed, built and operated a complete multi-tenant AI SaaS platform of our own — retrieval over each tenant's content, a multi-tenant backend, an admin portal, billing and metering, integrations, a mobile app and the infrastructure underneath all of it.

Running your own software changes how you build it. Every shortcut we might have taken, we would have kept paying for at two in the morning. That is the standard client products get built to.

Legal entity
Assisto Labs LTD
Registered
Bulgaria · UIC 208676460
Built in production
Multi-tenant AI SaaS · web · mobile
Working language
English · Български

No client names here. Most of what we build is internal to the company that owns it, and their confidentiality is worth more to them than a logo is to us.

Tell us whatyou want to build.

A problem, a bottleneck or a half-formed idea is enough to start. You get a straight answer back, including if we think you should not build it at all.