Assisto Labs
AI conversation platform

A conversation platform for your website that actually knows your business

Assisto lives on your website and handles visitor conversations using your own content. It captures leads with intent scoring, monitors live visitors, and gives your team full operator control — from AI policies to revenue attribution.

What is Assisto

Not a chatbot. A conversation system.

Assisto is a structured AI layer between your website and your visitors. It handles conversations, captures leads, detects intent, routes escalations, and produces business intelligence — all grounded in your real content.

Grounded in your content

Every response is sourced from your knowledge base — ingested from your website and documentation. No hallucinations, no generic replies. Just accurate answers your visitors can trust.

Conversation intelligence

Every conversation produces structured data — intent scores, topic patterns, demand signals, and unanswered question tracking. See what your visitors actually need.

Lead capture with scoring

When a visitor shows buying intent, Assisto qualifies and captures their details mid-conversation — with automated scoring, intent labeling, and webhook delivery.

Full operational control

Live visitor monitoring, conversation inbox, AI policies, escalation rules, A/B testing, human handoff, and usage analytics — all from one admin panel.

How it works

From embed to intelligence in four steps

01

Embed

Add one script tag. Assisto connects to your website in minutes with a customizable widget, language detection, and consent controls.

02

Converse

The AI responds using your approved content. Every answer is based on real information from your site — nothing made up.

03

Capture

When a visitor shows buying interest, Assisto captures their details naturally in the conversation. No forms needed.

04

Learn

Every conversation teaches you something — what visitors ask, what they can't find, and where your content needs work.

Measurable outcomes

Results you can measure

94%
resolve rate

AI handles repetitive questions automatically

3.2×
lead capture

More leads from existing traffic

23%
high intent

Conversations identified as buyers

100%
operator control

Full admin visibility and override

Platform capabilities

What Assisto does today

Everything listed here is live and working. Not a roadmap — real features you can use right now.

Conversations

  • Grounded responses from your approved content — no hallucination
  • Human handoff with full conversation context preserved
  • AI policies: configurable tone, escalation rules, do-not-say lists
  • Answer quality tracking with unanswered question flagging

Knowledge base

  • Import from your website, files, or paste content directly
  • Vector search (Qdrant) for semantic matching across your knowledge
  • Scheduled re-crawling to keep content up to date automatically
  • Unanswered question tracking to close knowledge gaps

Leads and intelligence

  • Visitor profiles with session history, page activity, and interest scoring
  • Lead auto-detection with intent labeling and estimated value
  • Live visitor monitoring with VIP detection and proactive messaging
  • Revenue attribution: track assisted orders and calculate ROI

Operator control

  • Analytics: top questions, resolution rate, conversation quality scoring
  • Conversation inbox with confidence scores, handoff queue, and full history
  • AI policies: tone configuration, sales playbooks, A/B testing for responses
  • Widget settings — appearance, consent, languages, proactive prompts

Integrations and automation

  • Ecommerce: Shopify, WooCommerce — product search, recommendations, cart recovery
  • Support: ticket creation in Jira and Linear, structured intake forms
  • Notifications: Slack, Telegram, email, Expo push for mobile
  • Multi-tenant architecture with per-client data isolation and team RBAC

Who is it for

Built for teams that talk to customers

SaaS products

Reduce support load with grounded answers, track feature requests from conversations, and surface product intelligence.

E-commerce stores

Catalog-aware recommendations, buying intent detection, cart recovery, and order lookup — powered by Shopify or WooCommerce data.

Service businesses

Automated lead qualification with intake forms, scheduling context, and structured handoff to your sales team.

Marketplaces

Multi-tenant support with isolated knowledge bases, per-vendor analytics, and cross-platform demand signals.

Ready to try Assisto on your website?

See how it works on your site. Explore the docs, start a conversation, or talk to our team.

Or explore more: Platform overview · Use cases · Insights