Products
One conversation platform.
Everything your website needs.
Assisto handles visitor conversations using your own content, captures leads with intent scoring, routes escalations to your team, and gives you a full admin panel to manage it all.
Assisto
LiveAssisto is an AI conversation platform for websites. It handles visitor conversations using your own content, scores buying intent, captures leads automatically, routes escalations to your team, and gives you a full admin panel with analytics and intelligence.
- Grounded responses from your approved content — no hallucination
- Human handoff with full conversation context preserved
- AI policies: configurable tone, escalation rules, do-not-say lists
- Answer quality tracking with unanswered question flagging
- Import from your website, files, or paste content directly
- Vector search (Qdrant) for semantic matching across your knowledge
- Scheduled re-crawling to keep content up to date automatically
- Unanswered question tracking to close knowledge gaps
- Visitor profiles with session history, page activity, and interest scoring
- Lead auto-detection with intent labeling and estimated value
- Live visitor monitoring with VIP detection and proactive messaging
- Revenue attribution: track assisted orders and calculate ROI
- Analytics: top questions, resolution rate, conversation quality scoring
- Conversation inbox with confidence scores, handoff queue, and full history
- AI policies: tone configuration, sales playbooks, A/B testing for responses
- Widget settings — appearance, consent, languages, proactive prompts
- Ecommerce: Shopify, WooCommerce — product search, recommendations, cart recovery
- Support: ticket creation in Jira and Linear, structured intake forms
- Notifications: Slack, Telegram, email, Expo push for mobile
- Multi-tenant architecture with per-client data isolation and team RBAC
Assisto Insights
Coming soonA growing analytics layer that turns your conversation data into clear answers. See what visitors ask, what they need, and where your content has gaps.
Conversation analytics
See what visitors ask most, which questions go unanswered, and what patterns emerge over time.
Visitor activity
Track sessions, page views, return visits, and interest level across your entire site.
Admin dashboards
One place for conversations, visitors, leads, settings, and experiments.
Clear recommendations
Practical suggestions based on real data from your conversations — not vanity metrics.
Platform evolution
Now, next, and future
Here's what's already live, what's coming next, and where we're heading.
Now
The platform already handles conversations, answers from your content, detects visitor interest, captures leads, and gives you a full admin panel.
- AI assistant with customizable widget and multilingual support
- Conversation logs, unanswered tracking, feedback, and handoff to your team
- Lead detection, visitor interest scoring, live monitoring, and admin analytics
Next
The next phase adds deeper conversation insights, better product-aware answers, and more automation for your support and sales workflows.
- Richer insights — common objections, question clusters, and content gaps
- Smarter product answers using catalog data, recommendations, and store context
- Better support workflows — faster handoffs, answer quality tracking, and automation
Future
Long-term, Assisto becomes a broader platform where AI handles conversations, intelligence, and actions across more of your customer-facing workflows.
- Assisto Insights as a standalone analytics tool for customer questions and buying patterns
- Deeper automation across product, support, and sales workflows
- More powerful tenant management with advanced controls, reporting, and team features
Now
The platform already handles conversations, answers from your content, detects visitor interest, captures leads, and gives you a full admin panel.
- AI assistant with customizable widget and multilingual support
- Conversation logs, unanswered tracking, feedback, and handoff to your team
- Lead detection, visitor interest scoring, live monitoring, and admin analytics
Next
The next phase adds deeper conversation insights, better product-aware answers, and more automation for your support and sales workflows.
- Richer insights — common objections, question clusters, and content gaps
- Smarter product answers using catalog data, recommendations, and store context
- Better support workflows — faster handoffs, answer quality tracking, and automation
Future
Long-term, Assisto becomes a broader platform where AI handles conversations, intelligence, and actions across more of your customer-facing workflows.
- Assisto Insights as a standalone analytics tool for customer questions and buying patterns
- Deeper automation across product, support, and sales workflows
- More powerful tenant management with advanced controls, reporting, and team features
Ready to put AI
on your website?
Start with the pages your visitors already spend the most time on. You'll see results from day one.